IT Senior Technical Analyst (Systems)

23rd May 2023
16th June 2023
Job Type
Salary (£)
£33,706 - £40,588
South East


Job summary

An exciting opportunity has arisen within IT Technical Operations for a full-time Senior Technical Analyst (Systems).

We are looking for an enthusiastic, experienced individual to help support and maintain our systems across Surrey and the South of England.

Main duties of the job

  • Supporting legacy standalone domains across the GP estate
  • Supporting the hosted domain infrastructure across the Corporate and GP patches
  • Working remotely, as well as attending sites when required to resolve issues
  • BAU support for GP and Corporate users in Surrey and other SCW customer regions
  • Involvement in project work, such as large-scale migrations from legacy domains into SCW's hosted infrastructure
  • Investigating connectivity issues at customer sites, resolving, or escalating to Network team colleagues when required

About us

The successful candidate will be working with existing Systems colleagues in the Surrey region, with regular contact with the wider Tech Ops team across the South of England.

Job responsibilities

The post holder will be responsible for contributing to the provision of an efficient, effective, high quality, professional IT Operations capability that continues to meet all statutory, regulatory and NHS requirements ensuring alignment with the activity of the organisation.

Key Responsibilities

  • Effectively operate SCW CSU DDaT Systems Infrastructure components
  • Maintain and adapt SCW CSU specific server, storage, client and packaging standards, including operational and technical documentation, compliance with organisational and technical standards, processes and procedures
  • Monitor and maintain the performance of Servers and associated services in terms of their contribution to business performance and their sustainability

Please Note:

The successful candidate will need to have access to their own transport or be able access other modes of transport, to ensure they can commit to attending customer sites reliably and regularly.

Furthermore, as part of this role there will be a requirement to undertake light manual handling duties, where necessary and practicable, to restore operational service to the customers expectation. SCW are an equal opportunities employer and therefore wherever reasonably practical, reasonable adjustments will be considered to facilitate and support staff members to do this safely. This is a requirement of the post.

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